Mental Health

Suicidal thoughts: what to do if you, or someone you know, is having them [Guide]

If you are having suicidal thoughts then pick up the phone, you are not alone. Support is available for people across Telford and Wrekin.
Pick up the phone, you are not alone

Are you having suicidal thoughts?

  • Talk to someone: if you are having suicidal thoughts, talk to someone. It could be a friend or family, or a confidential and non-judgemental support service you can contact. Details of a service you can contact are found on this page. You are not alone.
  • Wait: Your thoughts and feelings CAN change
  • If you feel: You are in immediate danger, contact emergency services on 999

Worried about someone else with suicidal thoughts?

  • Be alert: Not everyone who thinks about suicide will tell someone, but there may be warning signs.
  • Be Honest: Tell the person why you’re worried about them, and ask about suicide
  • Listen: Just listening is one of the most helpful things you can do. Try not to judge or give advice.
  • Get them some help: The support contacts detailed on this page can help guide you and them
  • Take care of yourself: You may find it helpful to discuss your feelings with another friend or a confidential service

If the person is in immediate danger contact 999

Who to talk to

All of the support detailed on this page is non judgemental and you will be listened to.

Confidential listening and local support for everyone.



Samaritans offer a safe place for people to talk to anyone you like, in your own way – about whatever’s getting to you.

Call: 116 123 free

Telford Mind


Mind offer a wide range of support and services for the one in four people and their families affected by mental or emotional distress

Call: 07434 869248


Shout for support in crisis

Shout is a free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text 85258

Midlands Partnership NHS Foundation Trust

Midlands Partnership NHS Foundation Trust

For anybody who is worried about their mental health. Available 24/7 for:

  • advice and support for you, your child, your parent or someone you care for.
  • help speaking to a mental health professional
  • an assessment to find the right care for you

Call: 0808 196 4501

Confidential support dedicated for children


Kooth provides free, safe and anonymous online support for young people.



Beam have drop in centres in Shropshire and Telford and Wrekin. Check for location and opening times.


For Children and young people under the age of 35 who are experiencing thoughts of suicide. And for anyone concerned that a young person could be thinking about suicide

Call: 0800 068 4141

Download, keep and share this information

The Shropshire and Telford Suicide Prevention Network provide this information and have distributed it as concertina cards across the region.

They aim to provide a discreet reference guide of support for anyone who may be having suicidal thoughts, is concerned about someone else, and tells people who to contact.

Please feel free to download, keep and share this guidance.


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